evmlookbook_expertvillagemedia
evmlookbook_expertvillagemedia
evmlookbook_expertvillagemedia
evmlookbook_expertvillagemedia

FAQS

WHAT ARE SHIPPING TIMES?

Our delivery services and charges are listed below.  All of our UK Packages are sent out via Royal Mail. 

UK STANDARD SHIPPING - 3 TO 4 WORKING DAYS

STANDARD INTERNATIONAL DELIVERY (WORLDWIDE) - 10 TO 15 WORKING DAYS

EXPRESS INTERTNATIONAL DELIVERY (WORLDWIDE) - 3 TO 4 WORKING DAYS

*FREE SHIPPING ACROSS ALL UK ORDERS*

Once your order has bee placed you will receive a order confirmation.

Customs charges for international orders will not be covered by ASRAR.

Please make sure that all information upon placing an order is correct, we are unable to alter delivery address.

WHAT IS THE ENQUIRY EMAIL?

Asrarclo21@gmail.com

CODE OF ETHICS

In our pursuit of excellence we believe it is our responsibility to innovate and improve constantly, establishing a culture that reflects our respect for the community, environment and artistic standards.

We at ASRAR take our time to evaluate & uphold these responsibilities.

Creating clothing & accessories using various techniques, materials & craftsmanship of the highest quality has been our number one priority.

Along with this, our couriers & delivery groups have been held to mutual standards and responsibilities assuring a satisfactory transaction from ASRAR to you with efficiency.

REFUND POLICY

We totally understand that shopping online can sometimes be tricky, especially with sizing but we don’t offer refunds once an item has been purchased and delivered. All sales are final.

We kindly recommend checking our size guide before placing your order to make sure everything fits just right. And if you’re unsure about anything such as sizing, fit, or product details, feel free to reach out! We’re always happy to help before you buy.

Free Shipping

Free shipping across all UK orders

Price-match guarantee

Safe money when ordering with us